How do I close my Clair Spending and Savings Account?
To close your Clair Spending and Savings Accounts, please reach out to Clair Care via the Clair App or by sending an email to support@getclair.com with the subject line "Request to Close Account." We will notify you when your account is closed.
Before closing your accounts, here are a couple of things to consider:
- There is no cost to keep your Clair Spending and Savings Accounts open. You can keep these accounts open for free*, should you ever want to start using Clair again.
- If you no longer work at the employer who partnered with Clair, you can continue using your Clair Spending and Savings Accounts, and you can continue using your Clair Debit Mastercard®.
- If you are no longer sending paychecks to you Clair Spending Account, you can add money to your Clair Spending Account and continue using it other ways by:
- Sending money from Cash App or Venmo
- ACH transfer from another bank account using the Clair App
- Adding cash through a Greendot® load center
- Updating your direct deposit from another job to your Clair Spending Account
- Closing your Clair Spending and Savings Accounts means closing the Spending Account and Savings Account issued by Pathward®, N.A. and canceling your Clair Debit Mastercard®. Any recurring transactions or deposits you have linked to these accounts or the Clair Debit Mastercard® will fail. Please be sure to change your deposits prior to closing your accounts to avoid delays.
If you still want to close your Clair Spending and Savings Accounts, you must ensure you do the following:
- Pay back any remaining On-Demand Pay balance.
- Update your direct deposit of payroll to an account other than your Clair Spending Account.
- Transfer or withdraw any remaining money from your Clair Spending and Savings Account to another account if you would like access to those funds immediately. Any balance remaining in your accounts once they are closed will be issued via check after the 14th calendar day. Typically this check will take an additional 1-2 weeks to be received via mail.
In order to adequately protect and maintain records as required by applicable law, regulation, and/or guidance, and to ensure that records that are no longer needed by the Company or are of no value are discarded at the proper time, Clair typically retains certain information for a period of time in accordance with legal and regulatory requirements.
For more information, please refer to Clair’s Privacy Policy.
Banking Services provided by Pathward®, N.A., Member FDIC. Advances provided by Pathward, N.A.
Standard data charges may apply when using the Clair app.
*While opening a Clair Spending and Savings Account is free, other fees may apply depending on how users use their account.